pjko Privacy
Policy

Welcome to pjko. This Privacy Policy explains how pjko ("we", "us", "the Platform") collects, uses, stores, and protects the personal data of players and visitors who use pjko. This policy applies to all services available on pjko, including sports betting, casino games, bKash deposits and withdrawals, promotions, and customer support.

pjko is committed to handling your personal data responsibly and transparently. We collect only what we need, use it only for legitimate purposes, and protect it with appropriate security measures. By registering an account or using any service on pjko, you confirm that you have read and understood this Privacy Policy.

If you have any questions about how pjko handles your personal data, you can contact us at any time at [email protected]. We are happy to explain anything in plain language — no legal jargon, no runaround.

pjko collects personal data in two ways: data you provide directly when registering or using the platform, and data collected automatically when you interact with pjko.

pjko does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data. We collect only what is necessary to operate the platform safely and fairly.

pjko uses your personal data for the following purposes. We only process your data where we have a legitimate reason to do so.

• Account Management: To create, maintain, and manage your pjko account, including login authentication and account security.
• Payment Processing: To process bKash deposits and withdrawals to and from your pjko account accurately and securely.
• Identity Verification: To verify your age and identity as required to comply with responsible gaming obligations and prevent fraud on pjko.
• Platform Improvement: To analyse how players use pjko so we can improve the platform, fix issues, and develop new features.
• Customer Support: To respond to your queries, complaints, and support requests efficiently.
• Fraud Prevention: To detect, investigate, and prevent fraudulent activity, money laundering, and other prohibited conduct on pjko.
• Responsible Gaming: To monitor gaming activity and apply responsible gaming tools where appropriate, including deposit limits and self-exclusion.
• Marketing Communications: To send you relevant promotions and offers from pjko, where you have consented to receive them. You can opt out at any time.
• Legal Compliance: To comply with applicable laws, regulations, and lawful requests from authorities.

pjko processes all deposits and withdrawals via bKash. Because bKash is the primary payment method on pjko, we want to be completely transparent about how your bKash and payment data is handled.

• Your bKash mobile number is collected when you make a deposit or withdrawal on pjko and is linked to your pjko account for payment processing purposes.
• pjko stores your bKash number securely and uses it only to process transactions on your pjko account. It is never shared with third parties for marketing purposes.
• Transaction records, including deposit and withdrawal amounts and timestamps, are retained by pjko for account management, fraud prevention, and legal compliance purposes.
• pjko does not store full bKash PINs or any sensitive authentication credentials. All bKash transactions are processed through bKash's own secure payment infrastructure.
• In the event of a disputed transaction, pjko may share relevant transaction data with bKash or relevant authorities to resolve the dispute.

pjko uses cookies and similar tracking technologies to improve your experience on the platform. Cookies are small text files stored on your device when you visit pjko.

• Essential Cookies: Required for pjko to function correctly. These include session cookies that keep you logged in and security cookies that protect your account. These cannot be disabled.
• Analytics Cookies: Help pjko understand how players use the platform — which pages are visited most, where players spend time, and where issues occur. This data is aggregated and anonymised.
• Preference Cookies: Remember your settings and preferences on pjko, such as language and display options, so you do not have to set them every time.
• Marketing Cookies: Used to deliver relevant promotions and offers on pjko. These are only active if you have consented to marketing communications.

You can manage your cookie preferences through your browser settings at any time. Note that disabling essential cookies may affect the functionality of pjko. For more details on how to manage cookies, refer to your browser's help documentation.

pjko does not sell, rent, or trade your personal data. We share your data only in the following limited circumstances, and only to the extent necessary:

• Payment Processors: pjko shares necessary payment data with bKash to process your deposits and withdrawals. This is limited to what bKash requires to complete the transaction.
• Identity Verification Providers: pjko may use trusted third-party KYC (Know Your Customer) service providers to verify your identity. These providers are contractually bound to handle your data securely and only for verification purposes.
• Fraud Prevention Services: pjko may share data with fraud detection services to identify and prevent fraudulent activity on the platform.
• Legal Authorities: pjko will disclose personal data to law enforcement, regulatory bodies, or other authorities where required by law or in response to a valid legal request.
• Business Transfers: In the event of a merger, acquisition, or sale of pjko's business, your personal data may be transferred to the new entity. You will be notified of any such transfer.

All third parties with whom pjko shares data are required to maintain appropriate security standards and to use your data only for the specific purpose for which it was shared.

pjko retains your personal data for as long as your account is active and for a reasonable period thereafter, as required by law or legitimate business purposes.

• Active Accounts: Personal data is retained for the full duration of your pjko account being active.
• Closed Accounts: Following account closure, pjko retains certain data — including transaction records and identity verification documents — for a minimum of five years to comply with anti-money laundering regulations and legal obligations.
• Marketing Data: If you opt out of marketing communications, pjko will remove you from marketing lists promptly. A record of your opt-out preference is retained to ensure compliance.
• Technical & Usage Data: Anonymised analytics data may be retained indefinitely for platform improvement purposes. This data cannot be used to identify you personally.

When personal data is no longer required, pjko deletes or anonymises it securely. You may request early deletion of your data by contacting pjko support, subject to any legal retention obligations that apply.

pjko takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure.

• All data transmitted between your device and pjko is encrypted using SSL/TLS protocols.
• pjko account passwords are stored using industry-standard hashing algorithms. pjko staff cannot view your password.
• Access to personal data within pjko is restricted to authorised personnel only, on a need-to-know basis.
• pjko conducts regular security reviews and vulnerability assessments to identify and address potential risks.
• In the event of a data breach that affects your personal data, pjko will notify you promptly and take immediate steps to contain and remediate the breach.

As a pjko player, you have the following rights regarding your personal data. To exercise any of these rights, contact pjko support at [email protected].

pjko will respond to all data rights requests within a reasonable timeframe. We may need to verify your identity before processing your request to protect your data from unauthorised access.

pjko is strictly for adults aged 18 and over. pjko does not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use any services on pjko.

If pjko discovers that personal data has been collected from a person under 18, that account will be immediately closed and all associated data will be deleted. If you believe a minor has registered on pjko, please contact us immediately at [email protected].

pjko may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, the updated policy will be published on this page with a revised effective date.

For significant changes that materially affect how pjko handles your personal data, we will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of pjko after the publication of an updated Privacy Policy constitutes your acceptance of the changes.

If you have any questions, concerns, or requests regarding this Privacy Policy or how pjko handles your personal data, please get in touch. Our support team is available 24/7.

• Email: [email protected]
• Platform: pjko.top
• Support Hours: 24/7, every day of the year

For information about your account rules and obligations, please read pjko's Terms and Conditions. For responsible gaming tools and support, visit the Responsible Gaming page.